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The Family Support Standards were created by the San Francisco Family Support Network (SFFSN) to define how the nine principles of Family Support developed by Family Support America are applied programmatically.
The Standards were developed by the Evaluation Committee and reviewed and approved by the membership of the SFFSN in January 2007, which includes Family Support providers, public departments, and private foundations. The Family Support Standards are designed to be used by all of these stakeholders as a tool for planning, providing, and evaluating quality services.
The Standards are organized into four sections:
Each Standard includes indicators of both minimum quality and high quality. The Minimum Quality indictors demonstrate the basic application of the Standard. The High Quality indicators build upon the Minimum Quality indicators being met first.
The SFFSN recognizes the Standards as a living document and reviews them on an annual basis for further refinement. Feedback is welcomed though the annual review process.
Whether you are setting up a new program or strengthening an existing one, the Family Support Standards provide a blueprint for implementing best practice. Meeting the Minimum Quality indicators will create a Family Support program with a solid base. Programs are encouraged to strive to meet the High Quality indicators in order to serve families most effectively.
The Standards are designed to be implemented within a reasonable scope of resources of a Family Support program, which may include leveraged resources from other providers. Successful application of the Standards requires commitment and training of all levels of Program responsibility – Executive Directors, Managers, Coordinators, Direct Service Staff, and Families. Each has a key role to play.
The SFFSN is committed to providing technical assistance and training to its members to support their successful implementation of the Standards including:
SFFSN Family Support Standards
Standards [PDF]
Program Self-Evaluation Tool
Programs are asked to self-evaluate annually how well they are implementing the Standards using this assessment form.
Program Self-Evaluation Tool [PDF]
Staff Self-Reflection Checklist
This tool is designed for staff to use as a reminder of applying the SFFSN Family Support Standards in their daily work with families.
Staff Self-Reflection Checklist [PDF]
Participant Assessment Tool
This participant assessment evaluates how well a Program is implementing the Standards from the perspective of the participants.
Participant Assessment [English PDF]
Participant Assessment [Spanish PDF]
Participant Assessment [Chinese PDF]
Standards Implementation Flow Chart
Standards Implementation Flow Chart [PDF]
SFFSN Family Support Standards Certification
The SFFSN regularly provides a full-day certification training on the SFFSN Family Support Standards. Participants who complete the training receive a certificate valid for two years which can be renewed through completion of the half-day SFFSN Family Support Standards Re-Certification Training.
To see a current list of those who have been certified, please click on the links below: